Frequently asked questions.
What Compass Vitals does, how the AI works, and where the line sits between technology and clinical judgment.
General
Compass Vitals is a healthcare technology company that builds AI technology and digital application platforms for healthcare organizations.
Compass Vitals' platform is designed for healthcare organizations, medical groups, and providers, as well as the patients and members they serve through Compass Vitals-powered applications.
We serve healthcare organizations, medical groups, healthcare providers, digital health companies, and healthcare service businesses.
Technology & AI
Does Compass Vitals replace physicians?
No. Compass Vitals is a healthcare technology platform. It does not practice medicine. All clinical decisions, including diagnosis guidance and prescribing, are made independently by licensed physicians who use the platform.
How does the AI work?
Our AI conducts interactive symptom intake — asking follow-up questions to gather relevant clinical details — then analyzes the information and generates a structured clinical summary for physician review. Licensed physicians review this summary, make any necessary revisions, and are solely responsible for all final clinical and prescribing decisions.
Compass 24/7 combines AI-assisted intake with review by licensed U.S. physicians, giving patients access to timely clinical guidance — including electronic prescribing when clinically appropriate — in accordance with applicable licensing and regulatory requirements.
Security & Integration
Yes. Compass Vitals is built on a HIPAA-compliant platform designed to safeguard protected health information (PHI).
Yes. Compass Vitals is built to support integration with healthcare organizations and provider systems.
Contact
You can reach our sales team at (858) 633-7322 or by calling the number above.
Still have questions? Our team is one call away.
Contact Sales — (858) 633-7322